(786)554-3170
Objective:
To obtain a challenging position and utilize experience, education and multitasking ability contributing to growth and development.
Summary of Skills and Qualifications
Computer & Technology Qualifications
• In depth knowledge of upgrading and troubleshooting software applications and Windows XP / VISTA, MAC OS X Operating System.
• Windows office 2003/2007/seven, office for MAC 2004/2008 (word, excel, power point, outlook), iwork 08, OneNote, Visio, Netsuite, Peachtree.
• Networking concepts, installing, troubleshooting, internet specialist, web base programs.
• Access control, CCTV, IP Surveillance, Infrastructure Cabling
Personal Skills
• Reliable and able to work without supervision.
• Highly motivated team member.
• Strong customer service oriented with excellent communication skills in both English and Spanish (writing, reading and verbal) and Learning Portuguese
Clubs and awards
The National Association of Radio and Telecommunications engineers, Inc. (NARTE) Certified.
ITT-TECH Student professional association (SPA)
Vise-president (2007-2008)
Electronic technical association (ETA)
Active member since 2007
Awarded honors for the summer 2006 academic term (ITT-TECH)
Awarded honors for the fall 2006 academic term (ITT-TECH)
Awarded honors for the summer 2007 academic term (ITT-TECH)
Work History
Cynteck Construction & Technology Sales & Project Manager, November 2009 -- Present
• Increased the company growth by securing new partners, consulting engagements and by delivering new projects
• Monitored project activities and advised staff of issues due to resource availability
• Managed 10 to 15 technical resources as well as authored Statement of Work
• Coach, mentor and lead personnel within a technical team environment
• Provided delivery management to ensure customer satisfaction and reference-ability
• Managed and perform the process of Statement of Work and contract creation to secure new and follow-on work
• Prepare and manage purchase orders, bids, quotes and vender negotiations
• Analyze, secure and design CCTV, IP surveillance systems.
Circuitronix LLC Executive account manager / inside sales, January 2009 -- November 2009
• Provide information related to quotation on Printed circuit board (PCB) in a timely manner.
• Monitor the entire supply-chain from factory to the end-user
• Respond to service requests, inquiries and complaints
• Generate/raise sales orders based on customer's purchase orders and as required by the stated policy and practice of the organization
• Ensure that there are no gaps in the terms specified in the purchase orders and as required by the stated policy and practice of the organization
• Understand the manufacturing processes of different product lines of the company and liaise with the application engineer to resolve issues that arise at the vendor or customer's end.
Jeweltech international Inc. General Manager, January 2000 -- December 2009
• Inventory control, data entry, receive merchandise, customer Service (bilingual)
• Supervise daily operations (wholesale and retail)
• Import and export control and supervision of accounts
• Manage out of state accounts (travel international and national)
• Computers (maintenance, network, repair, supervision)
• Floor and team supervision, business to business negotiation
• Repairs and custom order, full knowledge and direction of company.
Education:
ITT Technical Institute Miami, FL
Associate in science
Computer and Electronics Engineering Technology (CEET)
GPA. 3.23
COMPTIA PROJECT+ certification (2009)
References available upon request
Thanxs